Refund Policy

Last Updated: August 17, 2026

This Refund Policy explains the terms under which refunds may be issued for programs, digital products, and services.

By purchasing any product or service, you acknowledge and agree to this Refund Policy.

Eligibility for Refunds

Unless otherwise stated in writing at the time of purchase, sales of downloadable digital products and materials are final and non-refundable once access has been provided.

Payments for scheduled services are non-refundable. Requests to reschedule may be made with at least 48 hours' notice and are subject to availability. When at least 48 hours' notice is provided, the payment already made will be applied to the rescheduled service. Requests made less than 48 hours before the scheduled service are not eligible for a refund or transfer of payment to a future service.

If Maggie O, LLC must cancel a scheduled service and is unable to provide the purchased service, the purchaser may choose to reschedule without penalty or receive a refund of the amount paid for that service.

Any additional refund eligibility or exceptions will be stated in writing on the applicable sales or checkout page. Refund eligibility applies only to purchases made directly from the business and does not apply to purchases made through third-party platforms unless otherwise stated.

How to Request a Refund

To request a refund, the purchaser must:

  • Submit a written request via email or the designated support channel

  • Include the purchaser’s name, email address, and proof of purchase

  • The request must meet the eligibility requirements or exceptions stated in this Refund Policy or on the applicable sales or checkout page

Refund Processing

Once a refund request is received:

  • The request will be reviewed for eligibility

  • If approved, the refund will be issued to the original payment method

  • Approved refunds will be processed as promptly as reasonably possible

Processing times may vary depending on the payment provider or financial institution.

Access Revocation Upon Refund

Upon approval of a refund:

  • Access to any digital products, materials, client portals, or services included in the purchase will be revoked

  • Continued use, access, or distribution of refunded materials is prohibited

Refunds are issued in exchange for termination of access and usage rights.

Non-Refundable Situations

Refunds will not be issued in the following circumstances:

  • Failure to use or complete a product, program, or service

  • Dissatisfaction based on personal expectations or outcomes

  • Incompatibility due to user technology, software, or internet access

  • Violation of the Terms & Conditions or Terms of Service

Chargebacks and Payment Disputes

Initiating a chargeback or payment dispute instead of submitting a refund request may result in:

  • Immediate loss of access to products or services

  • Denial of future purchases

  • Additional review or documentation requests

Users are encouraged to contact support directly before filing a chargeback.

Partial Refunds

Unless explicitly stated otherwise, partial refunds are not offered. Refunds, when approved, are issued for the full purchase price only.

Exceptions

Any exceptions to this Refund Policy must be stated explicitly in writing at the time of purchase. Verbal statements or assumptions do not constitute a valid exception.

Policy Changes

This Refund Policy may be updated at any time. Updates are effective upon posting. Continued purchases after updates constitute acceptance of the revised policy.

Contact Information

For questions regarding this Refund Policy or to submit a refund request, contact the business using the support or contact information provided at the time of purchase.

Business Name:
Maggie O, LLC

Contact Name:
Margaret Oehlke

Email Address:
[email protected]

Phone Number:
(254) 279-HOME

Website:
https://www.homeschoolwithmaggieo.com


Customer Support Hours:
Monday-Friday, 9:00AM-4:00PM Central Time

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